I'm having trouble with my steering wheel. They were able to give me a detailed report of what they found with what was wrong. Everything was done professionally and digitally so very convenient. Customer service was impeccable as well. Mike was so professional and explained things to me very nicely. However, based on the quote of what needs to be done to my vehicle I won't be going forward to complete it. It is way too much for what I feel I can get else where. I would still recommend this place but if you can afford to pay to get everything done in one place then go for it. Unfortunately, I cant.
Thank you for your review, Lourdes, we’re glad you were happy with our inspection and communication. When we prepare an estimate, we ensure that we are using quality parts for your vehicle, as we don’t want you to have to pay twice for a repair to be done, when a lesser quality part fails. Over the years, we have seen how frustrating it is for our new clients when they have to replace a part that had already been replaced elsewhere with poor quality parts. In the end, it’s more expensive to do the job twice, then just pay for the quality repair first. This is why we now offer financing, so our clients can get quality repairs done right the first time!
- Kinetic Auto Service