Kinetic Auto Service couldn't fix my car. Normally that would be cause for a bad review, but this is a good review. The problem with my car is a tricky one that the dealership didn't even try to diagnose, let alone fix. Mike and the team at Kinetic meanwhile worked extremely hard trying to get to the root of the problem. Mike communicated with me clearly and respectfully the entire time, and when Kinetic ultimately couldn't get to the root of the issue, they went the extra mile and helped me with the next step, even communicating with the specialized mechanic it went to next. All in all, I'm really impressed with and grateful for the work ethic and customer of service of Kinetic Auto Service. Next time my vehicle needs service, I'll be starting at Kinetic.