It has been many, many years since I've had such great vehicle service coupled with superb customer care. The folks at Kinetic keep you well informed, are completely transparent about the cost for diagnostics, service, parts, and labour, and it's clear they know what they're doing and treat their customers the way they'd want to be treated as a customer. I can't say enough about the pick-up/drop-off service; I wish all vehicle service businesses offered this option. 100% satisfied; this is the only vehicle service company I'll use going forward.